eCoach Acceptable Use Policy
This Acceptable Use Policy governs your use of Beyond 12’s AI assisted coaching tools (“MyCoach AI” and “CoachBee”, collectively referred to as “eCoach”). Any capitalized terms used, but not defined in this Acceptable Use Policy will have the meanings ascribed in the Terms of Use Agreement located at https://www.beyond12.org/terms-of-use.
If you access or use eCoach, you agree that:
1. You will comply with all applicable laws and not promote, encourage, facilitate, plan, incite, or further anyone else’s violation of the law or any of your school’s policies or regulations, including by:
- Using eCoach as a homework tool or to otherwise enhance your academic performance, including, for example, on homework, projects, or exams;
- engaging in or facilitating any action or generating any content that infringes, misappropriates, or otherwise violates any third-party rights; or
- promoting or engaging in any illegal or criminal activity.
2. You will not submit Inquiries to eCoach pertaining to violence or harm to yourself or others and without limitation you will not:
- promote suicide or self-harm;
- promote violence, terrorism, or human trafficking;
- engage in harassment, discrimination, or bullying; orengage in the solicitation, creation, acquisition, or dissemination of child exploitative or otherwise inappropriate content in Beyond 12’s sole discretion.
If you or someone you know is having thoughts of harm to yourself or others, please contact the Suicide & Crisis Lifeline at 988 or emergency services at 911.
3. You will not use eCoach to intentionally mislead or deceive Beyond 12 or other Users or third parties including by generating, promoting, or furthering:
- fraud, disinformation, or spam;
- defamatory statements, images, or other content;
- misrepresentations that eCoach outputs are human-generated; or
- a false online presence or impersonations of another without consent, authorization, or the legal right to do so.
4. You will not submit to eCoach any personal information pertaining to any individual other than yourself.
5. You understand that the information you submit to eCoach may be shared with third parties, including human coaches. You will not submit to eCoach, nor prompt eCoach regarding, sensitive information pertaining to yourself or others, including but not limited to:
- Government identification cards, documents or numbers (e.g., driver’s license, Social Security number);
- Medical data or other health data about your or others’ physical/mental health condition (e.g., medical records, symptoms, diagnoses); or
- Financial data or account information (e.g., bank statement, payment card number).
6. eCoach is for use only in connection with non-emergency requests and guidance regarding your higher education experience. You will not use eCoach for any other purpose, including for any professional advice or in connection with any emergency or critical situations including situations that require:
- time sensitive human intervention;
- professional (such as legal, tax, financial) or situation-specific input or guidance; or
- guidance from a medical or mental health professional, counselor or similar.
